This API helps you to create
new case in your help desk.
Pass “api-token” into request
header to validate the calling
“api-token” = “FWArGpxA1uKdeKPCa+b3SJiONmSey+as”
Case subject with maximum
Case description in plain
text or HTML format.
Flag to indicate if the
case is private or public.
Send true in case the case is private or false if it is
Case attachments. The total
size of these attachments cannot exceed 15MB.
Name of the requester.
Account Number of the requester
(expected to be unique for the customers)
Email address of the requester
and it is required in case of there isn't customerRecordNo.
If no customer exists with this email address in NABD, it will be added
as a new customer. Auto generated e-mail will be assigned
to the new customer.
Address of the requester.
Mobile number of the requester.