View Priorities

 

This API helps you to get list of all defined Priorities in your help desk.

 

Request

 

METHOD

URL

GET

https://nabdsys.nabdsys.com/api/GetPriorities

 

Parameters

ATTRIBUTE

TYPE

DESCRIPTION
api-token* string (Header)

Pass “api-token” into request header to validate the calling

e.g.

“api-token” = “FWArGpxA1uKdeKPCa+b3SJiONmSey+as”
clientName* string Subscribed Account Name.
<clientName>.NABD.com
userName* string

Authenticated user Name
languageId number

Language Id of the requested view. default language is English.

Refer to properties table for supported values.

 

Fields marked with * are mandatory.

 

Language Properties

SOURCE

VALUE

Arabic

 1

English

 2

French

6

German

7

Italian

8

Danish

9

 

Response   

 

{

   "errorCode":0,

   "errorDescription":null,

   "technicalError":null,

   "data":[

      {

         "Id":11004,

         "Name":"High"

      },

      {

         "Id":11005,

         "Name":"Medium"

      },

      {

         "Id":11006,

         "Name":"Low"

      },

      {

         "Id":11007,

         "Name":"Normal"

      }

   ],

   "count":null

}