NABD the next generation customer service desk added a new feature to spin off tasks from a master case. Based on huge customers demand, this functionality is critical for any support organization. There are many cases that involves several people from the organization doing different actions on the case.
NABD is now offered as part of the new Samsung KNOX marketplace. An enterprise app store where IT admins can purchase trial or paid licenses for Samsung KNOX solutions and SaaS solutions for their mobile devices. visit the market place at: htps://www.samsungknox.com/en/knox-marketplace