Wowdesk's Macros page is where you can view and update your Wowdesk Macros .
To access the macros page:
1. From your left main menu, select Admin.
2. From
the Admin menu select Macros .
3. on the macros page click Add .
4. in macro name filed, type your macro name , you can type description also .
5. you can control you macro to make it active and not active .
6. you can control who can use your macro using Available for.
a. you can control which user can use your macro .
b. you can control which user group can use your macro .
c. you can control which organization unit can use your macro .
d. you can control which user who has rule can use your macro .
7. Available actions in the system .
8. You can apply multiple actions.
9. when you done, Click Save
and close.
This macro is now available throughout Wowdesk