Online Live chat for website
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New line of communication
The latest innovation in customer service is online chat channel. Online chat channel has enormous potential to truly improve the quality of the service your customers receive. An online chat platform can connect customer care agents with the customers that provide fuel for your business. The quick connection would remove the communication gap and provide your agents more time to attend to customer problems.
Customers Love It
Online chat is becoming more and more the preferred communication channel by customers. According to Forrester Research:
“Many online consumers want help from a live person while they are shopping online; in fact, 44% of online consumers say that having questions answered by a live person while in the middle of an online purchase is one of the most important features a Web site can offer.”
Enhance Your Service Quality
Allow live chat online between your agents and customers for quick, satisfactory and efficient service. Let the customers explain their problems in the best possible manner via online chatting. Live chatting would help the customer care agents in cross-questioning the customers and getting more details of the problems.
NABD Online Chat Platform
NABD is your easy to install and online platform for live chat online. We can connect your customer care division to your customers. We can make a bridge between your consumers and agents. We are leading in customer service solutions and we have experience of working with businesses of a wide range.
Extend your customer service online and take your relations with your customers to next level. NABD enables you to add online chat for website to open a new convenient line of communication for your customers. The new line would redefine your relations with your customers.
Install NABD online chat for website today to immediately:
- Improve Customer Service
- Increase customers satisfaction and loyalty
- Increase sales revenue
- Cut down operation cost
- Gain an edge on the competition
- Turn your customer pain points into profit
- and more
Click here to see how it works